Target Operating Model & workforce impact assessment

•    Advised Country and Regional Directors across 24 countries, presenting FTE reduction in workforce (~30%), areas that are most ‘at risk’ and solutions on how to repurpose roles by IT upskilling.

•    Influenced Country Directors to help support and delegate coordination of data collection

•    Managed end-to-end analysis: activity analysis / process mapping (AS-IS and TO-BE) / cost-benefit analysis, to produce robust data evidence for cost savings in staff FTE.